Frequently Asked Questions
Your guide to shopping with BloomChic-AU
What is the typical shipping timeframe for Australia?
Standard shipping to Australia usually takes 7-12 business days. Express options are available at checkout for faster delivery.
How do I ensure I select the right size?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our chart, as our items are designed specifically for inclusive sizing.
What is your return policy for Australian customers?
We offer a 45-day return window from the date of purchase. Items must be unworn, unwashed, and have the original tags attached to be eligible for a refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and popular buy-now-pay-later services like Afterpay for our Australian shoppers.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.
Are there any customs or import duties?
For most orders under AU$1,000, no additional customs duties apply. However, please check current Australian Border Force regulations for the most up-to-date information.